Tourism HR

Workforce

COVID-19 has disrupted tourism economics and logistics like never before, forcing businesses to critically ponder how to nurture their workforce, business and value chain. Remote-work strategies have become the norm, and many businesses are scrambling to efficiently manage their people.

In this section of the Toolkit, you’ll learn how to adapt to protect your employees’ livelihood both during and post-pandemic. We’ll also help you uncover opportunities to innovate and differentiate your business and workforce.

Learn How To:

  • Review your staffing structure in response to the crisis
  • Establish protocols for remote-work environments and potential emergencies
  • Help staff adjust to their new reality and align on expectations
  • Develop a plan to safely return to work
  • Protect staff and customers with proper cleaning practices
  • Fight COVID-19 risks relating to sanitation and food safety

Plan Resources

Plan

Workforce

PPE

Plan

Workforce

Health and safety – Attractions

Plan

Workforce

Health and safety – Hospitality

Plan

Workforce

Health and safety – Tour operators

Plan

Workforce

Workplace safety

Plan

Workforce

Business continuity

Respond Resources

Respond

Workforce

Reopening guidance for restaurants: combatting COVID-19 risks relating to sanitation and food safety

Respond

Workforce

Cleaning and disinfection guidance for hospitality to safeguard staff and guests against COVID-19

Respond

Workforce

Preparing hotels for ‘new normal’ re-opening

Respond

Workforce

Workplace safety

Respond

Workforce

Staff support

Respond

Workforce

Staff communications

Respond

Workforce

Remote working and technology

Respond

Workforce

Business continuity

Respond

Workforce

Financial management in HR

Respond

Workforce

Hiring, on boarding and firing